Car model – where do I attach the tag?
The tag should be attacted to the inside of the windshield, behind the mirror. Please follow the directions which were came along with the tag.
In some car models, the tag must be attached in a different location for the tag to be read while passing through the toll station. For correct location, please contact your car dealership.
Below you will find a selection of car models, and the recommended location of the tag:
Audi A8 – The bottom left or right corner of the windshield.
Chevrolet Lumina – A pocket under the hood of the car, or the weight distribution panel over the radiator.
Citroen Xantia - The tag should be attached under the black field.
Citroen C5 - The tag should be attached to the lighter field behind the mirror.
Ford Focus – Heating wire. Attach the tag horizontally in the bottom right corner.
MB S Series - UV filter. Attach the tag on the small square at the top of the windshield, or attach the tag behind the grill.
Opel Sintra – Has a radio antennae at the top of the windshield. The tag should be attached here.
Opel Zafira (some models) – The tag should be placed on the dark, oblong dotted field behind the mirror.
Pontiac Trans - A pocket under the hood of the car, or the weight distribution panel over the radiator.
Renault Clio - At the bottom of the windshield.
Renault Kango – Dotted field at the top of the windshield. See against sunlight, you will see two squares in the dotted field. The square on the right is recommended.
Renault Laguna - UV-filter. The tag should be attached at the dotted field by the mirror.
Renault Scenic – Dotted field. Attach the tag over the mirror fastening on the dotted field.
Peugeot (all 2000-2001 models) – Attach the tag to the dotted field behind the mirror.
Toyota Hiace - 7 cm over the dashboard.
VW Sharan - The bottom left or right corner of the windshield.
VW Transporter - 7 cm over the dashboard, or underneath the bar for keeping the hood open.
What do the light signals mean?
The passage is authorized. The AutoPASS-agreement is valid and has been charged.
From the 01.07.18 the white light will not signal anything.
Please note that the white light signal will be altered to a signal of a camera within a short period of time, and have the same meaning as described under "No signal".
Please note that all post-payment agreements with debt collection claims will be closed automatically.
When subscribing to a new agreement you will not receive the correct signal until the toll collection company has registered your agreement.
Please note that no light signal will be altered to a signal of a camera within a short period of time.
I don’t get a light signal when passing, what could be the reason?
If there is no light signal when passing a toll station, there could be several explanations:
- The vehicle has a windshield preventing the tag from being read (see Car models – where should I attach the tag?)
- Your tag's battery voltage is low
- A temporary fault on the toll station
- The AutoPASS agreement is not valid
If you are in doubt whether your agreement is valid, we recommend you log on to My Page and check your agreement's status.
No light signal will be altered to a symbol of a camera in a short period of time, and have the same meaning as described above.